WhatsApp Business API Integration

Professional Integration forWhatsApp Business API PHP

Expert WhatsApp Business API integration using PHP. Custom implementation, message automation, chatbot development, and ongoing support for businesses leveraging WhatsApp for customer communication.

What We Do with WhatsApp Business API

Our expert team delivers comprehensive WhatsApp Business API solutions tailored to your business needs.

PHP API Integration

Custom PHP implementation of WhatsApp Business API. Clean, maintainable code following best practices with proper error handling, logging, and security measures.

Message Automation

Automate customer notifications, order confirmations, appointment reminders, and support messages. Template messages, interactive buttons, and rich media support.

Chatbot Development

Build intelligent WhatsApp chatbots with natural language processing, conversation flows, and integration with your business systems for automated customer service.

CRM & Database Integration

Integrate WhatsApp conversations with your CRM, customer database, and business applications. Track interactions, update records, and sync data in real-time.

Webhook Processing

Handle incoming WhatsApp webhooks for messages, delivery receipts, and status updates. Process events and trigger appropriate business logic.

Analytics & Reporting

Track message delivery, read rates, response times, and conversation metrics. Custom dashboards and reports for monitoring WhatsApp communication performance.

Who This Helps

Industry-specific WhatsApp Business API solutions that solve real problems.

Example Automations

Real-world examples of how we use WhatsApp Business API to automate business processes.

Order Confirmation & Tracking

Customer places order → Send WhatsApp confirmation with order details → Provide tracking link → Send status updates (processing, shipped, delivered) → Request feedback after delivery → Handle customer queries via chatbot.

Appointment Reminder System

Appointment scheduled in CRM → Send WhatsApp confirmation → Automated reminders (24 hours, 2 hours before) → Allow rescheduling via interactive buttons → Confirm attendance → Send post-appointment follow-up.

Customer Support Chatbot

Customer message received → Chatbot greets and identifies intent → Route to FAQ answers or human agent → If complex, create support ticket in system → Notify support team → Track resolution → Close loop with customer.

Lead Qualification Flow

Prospect opts in → Chatbot asks qualifying questions → Score responses → If qualified, schedule call with sales → Send calendar invite → Add to CRM → If not qualified, add to nurture sequence.

Payment Reminder Workflow

Invoice due date approaching → Send WhatsApp reminder with payment link → Follow up if unpaid → Allow payment plan requests → Confirm payment received → Update accounting system → Send receipt.

WhatsApp Business API Technical Implementation

Technical capabilities and requirements for WhatsApp Business API integration.

Official WhatsApp Business API (Cloud API or On-Premises)

PHP 8.0+ with cURL for API requests

Webhook endpoint for receiving messages and status updates

Message templates for proactive outreach

Interactive messages (buttons, lists, replies)

Rich media support (images, videos, documents, location)

End-to-end encryption maintained

Message status tracking (sent, delivered, read)

Rate limiting and queue management

Error handling and retry logic

Database storage for message history

Meta Business Manager setup and configuration

Code Examples

Technical implementation examples to get you started.

Sending a WhatsApp Template Message

<?php
// WhatsApp Business API - Send Template Message

$accessToken = 'YOUR_ACCESS_TOKEN';
$phoneNumberId = 'YOUR_PHONE_NUMBER_ID';
$apiUrl = "https://graph.facebook.com/v18.0/$phoneNumberId/messages";

$recipientPhone = '1234567890'; // Customer phone number
$templateName = 'order_confirmation'; // Your approved template

$payload = [
    'messaging_product' => 'whatsapp',
    'to' => $recipientPhone,
    'type' => 'template',
    'template' => [
        'name' => $templateName,
        'language' => [
            'code' => 'en_US'
        ],
        'components' => [
            [
                'type' => 'body',
                'parameters' => [
                    [
                        'type' => 'text',
                        'text' => 'John Doe' // Customer name
                    ],
                    [
                        'type' => 'text',
                        'text' => 'ORD-12345' // Order number
                    ]
                ]
            ]
        ]
    ]
];

$ch = curl_init($apiUrl);
curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($payload));
curl_setopt($ch, CURLOPT_HTTPHEADER, [
    'Authorization: Bearer ' . $accessToken,
    'Content-Type: application/json'
]);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);

$response = curl_exec($ch);
$httpCode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);

if ($httpCode === 200) {
    $result = json_decode($response, true);
    echo "Message sent! ID: " . $result['messages'][0]['id'];
} else {
    echo "Error: " . $response;
}

Language: PHP

Processing Incoming Webhook Messages

<?php
// WhatsApp Webhook Handler - Receive Messages

// Verify webhook (one-time setup)
if (isset($_GET['hub_mode']) && $_GET['hub_mode'] === 'subscribe') {
    if ($_GET['hub_verify_token'] === 'YOUR_VERIFY_TOKEN') {
        echo $_GET['hub_challenge'];
        exit;
    }
}

// Process incoming messages
$input = file_get_contents('php://input');
$data = json_decode($input, true);

if (!isset($data['entry'][0]['changes'][0]['value'])) {
    http_response_code(200);
    exit;
}

$value = $data['entry'][0]['changes'][0]['value'];

// Handle incoming message
if (isset($value['messages'][0])) {
    $message = $value['messages'][0];
    $from = $message['from']; // Sender phone number
    $messageType = $message['type'];

    if ($messageType === 'text') {
        $text = $message['text']['body'];

        // Process message (e.g., chatbot logic)
        processMessage($from, $text);
    }

    // Mark message as read
    markAsRead($message['id']);
}

// Handle status updates
if (isset($value['statuses'][0])) {
    $status = $value['statuses'][0];
    updateMessageStatus($status['id'], $status['status']);
}

http_response_code(200);

function processMessage($phone, $text) {
    // Your business logic here
    // Check intent, query database, send response

    if (stripos($text, 'order status') !== false) {
        // Query order status from database
        $orderStatus = getOrderStatus($phone);
        sendTextMessage($phone, "Your order status: $orderStatus");
    }
}

function sendTextMessage($to, $text) {
    // Use the send message function from previous example
    // Implementation here...
}

Language: PHP

Sending Interactive Button Message

<?php
// Send Interactive Button Message

$accessToken = 'YOUR_ACCESS_TOKEN';
$phoneNumberId = 'YOUR_PHONE_NUMBER_ID';
$apiUrl = "https://graph.facebook.com/v18.0/$phoneNumberId/messages";

$recipientPhone = '1234567890';

$payload = [
    'messaging_product' => 'whatsapp',
    'recipient_type' => 'individual',
    'to' => $recipientPhone,
    'type' => 'interactive',
    'interactive' => [
        'type' => 'button',
        'body' => [
            'text' => 'Would you like to confirm your appointment for tomorrow at 2 PM?'
        ],
        'action' => [
            'buttons' => [
                [
                    'type' => 'reply',
                    'reply' => [
                        'id' => 'confirm_yes',
                        'title' => 'Confirm'
                    ]
                ],
                [
                    'type' => 'reply',
                    'reply' => [
                        'id' => 'reschedule',
                        'title' => 'Reschedule'
                    ]
                ],
                [
                    'type' => 'reply',
                    'reply' => [
                        'id' => 'cancel',
                        'title' => 'Cancel'
                    ]
                ]
            ]
        ]
    ]
];

$ch = curl_init($apiUrl);
curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($payload));
curl_setopt($ch, CURLOPT_HTTPHEADER, [
    'Authorization: Bearer ' . $accessToken,
    'Content-Type: application/json'
]);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);

$response = curl_exec($ch);
curl_close($ch);

echo $response;

Language: PHP

Why Choose Us for WhatsApp Business API

Our expertise and proven track record set us apart.

WhatsApp API Expertise

We have extensive experience implementing WhatsApp Business API across various industries. We understand the approval process, template requirements, and best practices for message delivery.

PHP Development Excellence

Our PHP developers write clean, secure, and maintainable code. We follow PSR standards, implement proper error handling, and build scalable solutions that grow with your business.

End-to-End Implementation

From Meta Business Manager setup to webhook configuration, template creation, and chatbot logic—we handle everything. You get a complete, working solution ready for production.

Compliance & Security

We ensure your WhatsApp implementation complies with Meta policies and data protection regulations. Secure credential management, encrypted communications, and proper data handling.

Ready to Integrate WhatsApp Business API?

Book a free consultation to discuss your WhatsApp integration needs.

Get Your Free WhatsApp API Assessment